February 7, 2021
One might say the most challenging part of being an automotive service technician at Tuffy Tire & Auto Service Pickerington is diagnosing a problem before it can be fixed.
Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.
Let us at Tuffy Tire & Auto Service Pickerington introduce you to something we'll call 'Customer Detective Work' – helping your technician find clues to what's wrong.
We start with the detective basics: What, Where and When. Play along with me; You come in to Tuffy Tire & Auto Service Pickerington and your car is making a funny sound...
Do you see where we're going? You're gathering additional information to help your technician at Tuffy Tire & Auto Service Pickerington know where to start. Based on your car and the tech's experience, he'll know where to look and can start with the obvious suspects.
You can see how that would be more helpful than dropping the car off with a note that says "making a funny noise."
If the tech can experience the problem personally, he's better able to make a diagnosis and repair and then test to see if the repair solved the problem.
Ask us for details.
Tuffy Tire & Auto Service Pickerington
1223 Hill Road N.
Pickerington, Ohio 43147
614-751-0111
http://www.tuffypickerington.com
April 6, 2025
One of the most important things you can do to keep your vehicle running safely is to make sure your tires are properly inflated. If one or more is vastly over- or underinflated, that has the potential to cause major handling problems and may result in a dangerous accident. All vehicles in recen... More
March 30, 2025
Of the things you think about most, your tires are probably pretty far down the list. Thats understandable because todays tires are engineered to do their job without needing you to pay too much attention to them. But they DO wear out, and worn tires can contribute to skidding in bad weather, not... More
March 23, 2025
It's safe to say that most drivers take their brakes for granted. You press on the brake pedal and the vehicle slows down or stops. It's easy to see why it is so important for your vehicle's brakes to be working correctly. Brakes are an important safety feature of any vehicle. When it comes to... More